Universal Courier is a service provider of comprehensive LOGISTICS solutions.
Universal Courier was founded in the year 1996 and has rapidly transformed itself into a market leader in the EXPRESS industry providing customised services to the worldwide destination to corporate and individuals.
As the growth rate has been phenomenal since our inception, we have diversified from our primary focus of service which is Domestic and International Courier services to Air Freight, Sea Freight and handling of Commercial cargo.
We now also offer comprehensive and integrated logistics to retail outlets and e-commerce dealers. It is our aim and mission to connect and promote trade in the Domestic region following globally.
To our credit, we are constantly evolving, innovating and upgrading our services to shape and simplify our services for the satisfaction of our customers.
Hence our customers enjoy reliable and hassle-free service.
We create value for our customers through courier solutions at LOWER costs to give you the benefit of pricing, This is the very reason why our customers have a competitive advantage. We have a contractual direct tie-up with all premium companies such as DHL, FedEx, TNT, UPS and Aramex to name a few, All onward forwarding numbers will be provided on mail.
We are exclusively tied-up with Blue Dart & FedEx for all our DOMESTIC requirements. Deliveries are prompt and feedback excellent, minimizing any cause for worry.
We also act as WHOLESALERS, all small and medium-size agencies use our services for their courier and cargo deliveries. By this product, we service major corporations indirectly through these co-couriers.
In addition to these network partners, we are one of the few companies to have “Landing Permit (License)” issued by Indian customs, we are authorised to operate our line haul to sectors like U.K., Singapore, Dubai, & Sri Lanka. To these countries, we provide a very competitive rate structure without any compromise on service commitments.
We have a distinct & capable workforce of employees who take care of our business interests. With such diverse manpower capabilities, we manage all departments effectively to their optimum productivity.
We have a dedicated and experienced Customer Service Department equipped with the latest technology to liaison, coordinate and keep the customer updated on all stages. The response time and feedback to any query are prompt and immediate. “Track and Trace” system is in place to highlight daily movement and give you live updates of your documents or packages.
We have a full-fledged Operation team to handle, screen, forward and connect all consignments on priority. They are trained to handle consignments with due diligence and urgency. We have an administration team in place to control all staff movement and streamline and meet all statutory requirements as per law.
Our aim and objective are to provide the best service to our customer at competitive pricing.