ABOUT US

Universal Courier is a service provider of comprehensive LOGISTICS solutions.

Universal Courier was founded in the year 1996 and has rapidly transformed itself into a market leader in the EXPRESS industry providing a customised services to worldwide destination to corporate and individuals.

Since the growth rate has been phenomenal since our inception, we have diversified from our primary focus of operation which is Domestic and International Courier services to Air Freight, Sea Freight and handling of Commercial cargo.

We offer a comprehensive and integrated logistics to retail outlets, e commerce dealers. It is our aim and mission to connect and promote trade in the Domestic region and globally. To our credit, we are constantly evolving, innovating and upgrading our services to shape and simplify our services to the satisfaction of our customers. Thus our customers enjoy a reliable and hassle free service.

We create value for our customers through courier solutions at LOWER costs to give you the benefit of pricing. This is the very reason why our customers have a competitive advantage. We have a contractual direct tie up with all premium companies such as DHL, FedEx, TNT, UPS and Aramex to name a few. All onward forwarding numbers will be provided on mail.

We are exclusively tied up with Blue Dart & FedEx for all our DOMESTIC requirements. Deliveries are prompt and feedback excellent minimizing any cause for worry.

We also act as WHOLESELLERS, meaning all small and medium size agencies use our services their courier and cargo agencies. By this product, we service major corporations who we service indirectly though these co – couriers.

In addition to these network partners, as we are one of the few companies to have “Landing Permit (License)” issued by Indian customs, we are authorised and operate our line haul to sectors like U.K., Singapore, Dubai, & Sri Lanka. To the following listed countries we are able to provide a very competitive rate structure without any compromise on service commitments.

We have a distinct & capable work force of employees to take care of our business interests. With such diverse manpower capabilities, we are able to manage all departments effectively to its optimum productivity.

We have a dedicated and experienced Customer Service Department equipped with the latest technology to liaison and co ordinate and keep the customer updated at all stages. The response time and feedback to any query is prompt and immediate. “Track and Trace” system is in place to highlight daily movement and give you live updates of your documents or packages.

We have a full fledged Operation team to handle, screen, forward and connect all consignments on priority. They are trained to handle consignments with due diligence and urgency. We have an administration team in place to control all staff movement and streamline and meet all statutory requirements as per law.

Our aim and objective is to provide the best service to our customer at competitive pricing.